Privacy Policy

Thrive Longevity Clinic (“Thrive Longevity Clinic,” “we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect information collected through our website, services, and SMS communications.

1. Information We Collect
We may collect:

Personal Information: Name, email address, phone number, and details voluntarily provided.

SMS Communication Data: If you opt in to text messages, we collect your phone number and message history.

Device Information: Device type, operating system version, unique identifiers.

Usage Data: Website interactions, pages visited, IP addresses, and cookie data.

2. How We Use Your Information
We use data to:

Provide and personalize services.

Send appointment reminders/notifications via SMS.

Respond to inquiries and improve our website.

Comply with legal obligations (including HIPAA).

3. SMS Messaging Policy
By opting in to SMS from Thrive Longevity Clinic, you agree to:

Purpose: Appointment reminders and health notifications.

Frequency: Varies (typically ≤4 messages/month).

Opt-Out: Reply STOP to unsubscribe. Reply HELP for support.

Data Rates: Standard rates may apply. Carriers not liable for delays.

No Third-Party Marketing: We never sell/share your phone number.

4. Disclosure of Information
We do not sell/share data for marketing. We may disclose to:

Service Providers: SMS vendors (e.g., Twilio) for message delivery.

Legal Requirements: Court orders or HIPAA compliance.

With Your Consent: As disclosed at time of collection.

5. Data Security
We use HIPAA-compliant safeguards for health data. Note: No electronic method is 100% secure.

6. User Rights
Access, correct, or delete your data.

SMS Opt-Out: Reply STOP anytime.

CCPA Rights (CA): Request data disclosure/deletion.
Contact: [email protected]

7. Cookies & Tracking
We use cookies to improve website function. Manage via browser settings.

8. Children’s Privacy
Not intended for users under 13. We do not knowingly collect their data.

9. Policy Updates
Changes posted here with updated effective date.

10. Contact Information
Questions? Contact us at:
Email: info@selwafleekconsulting-com